Shipping policy
Shipping Policy
At Waviko, we work hard to get your order to you safely and as quickly as possible. Here's everything you need to know about how we ship.
Order Processing
All orders are processed within 1–2 business days after your purchase. Once your order ships, you'll receive a confirmation email with your tracking number so you can follow it every step of the way.
Delivery Times
Estimated delivery time is 6–9 business days after processing. Please note that delivery times are estimates and may occasionally vary due to your location, carrier delays, or high-demand periods such as holidays.
Shipping Costs
We're proud to offer free shipping on qualifying orders. Any applicable shipping costs are always shown clearly at checkout before you pay — no surprises.
Order Tracking
Once your order is on its way, we'll send you a tracking link by email. If you haven't received tracking information within 5 business days of ordering, please reach out and we'll look into it for you.
Incorrect Address
Please double-check your shipping address at checkout. Waviko isn't responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice a mistake, contact us within 12 hours and we'll do our best to correct it before your order ships.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost in transit, don't worry — email us at itswaviko@gmail.com and we'll work with the carrier to resolve it or send a replacement.
Questions?
We're here to help. Contact our team anytime at itswaviko@gmail.com and we'll reply within 24 hours.
Waviko · Carrer de José María Haro 61, 46022 Valencia, Spain